Next week’s FSTEC tech conference in Orlando is gearing up to showcase the latest advancements in artificial intelligence, with vendors unveiling innovative AI-powered products and features. Building upon the momentum of previous years, the AI tools debuting at FSTEC are more sophisticated, integrated, and at the forefront of technological innovation. As attendees prepare to explore the world of AI at the event, owned by the Restaurant Business parent company Informa, let’s delve into the groundbreaking technologies that will be showcased.

Unveiling Agentic AI Tools
Several vendors are set to introduce agentic AI tools capable of autonomously executing multistep tasks, revolutionizing processes within the restaurant industry. Thanx, a prominent player, is launching ThanxAI, touted as the first agentic AI designed for restaurant marketing. This virtual employee can undertake tasks that typically consume weeks or months for marketing departments, such as audience segmentation and campaign generation. Moreover, ThanxAI can interact with other AI agents within the restaurant ecosystem, enabling seamless collaboration and swift decision-making for optimized outcomes.
Streamlining Operations with AI
Harri, a leading restaurant workforce technology provider, is teasing an AI agent aimed at automating scheduling tasks and flagging compliance issues, empowering operators to enhance operational efficiency. Checkmate introduces new digital menu boards leveraging AI to dynamically update their appearance in real-time, enabling operators to experiment with layouts and promotions to maximize customer engagement and revenue generation. By harnessing the power of AI, menu boards are transformed into dynamic revenue channels, offering personalized upsells based on customer preferences.
Edge Computing Revolution with Qube
Qu is set to unveil Qu Business Edge (Qube), an innovative edge computing system designed to process transactions closer to the restaurant premises, ensuring enhanced speed and reliability compared to cloud-based systems. With an impressive uptime of 99.99% and offline capabilities, Qube lays the foundation for integrating AI applications like drive-thru voice ordering and computer vision, enabling intricate AI processes to operate seamlessly and efficiently.
AI-Driven Transformations by PAR
PAR is launching Coach AI, an AI tool integrated into its operations management system, empowering restaurants to harness the power of data-driven insights for informed decision-making. As part of the PAR AI initiative, Coach AI offers real-time answers to queries, paving the way for future enhancements such as ROI-ranked recommendations, voice ordering, and targeted marketing campaigns. By embedding AI across its products, PAR is revolutionizing customer service and operational efficiency, marking a significant milestone in its technological evolution.
A Glimpse Beyond AI
In a departure from AI-centric unveilings, Global Payments is introducing Genius for Enterprise, an all-in-one tech solution tailored for chain restaurants. This comprehensive system consolidates features from the rebranded POS system, Xenial, along with digital menu boards and kiosks from Global Payments, offering a unified platform to cater to a diverse range of customer needs. By combining various products under the Genius brand, Global Payments aims to broaden its customer base and deliver a seamless tech experience to chain restaurants.
As the FSTEC conference approaches, the anticipation for the AI revolution in the restaurant industry continues to mount. With cutting-edge technologies poised to redefine operational processes, enhance customer interactions, and drive revenue growth, attendees can expect to witness the transformative power of AI firsthand. From agentic AI tools to edge computing solutions and AI-driven operational insights, the innovations showcased at FSTEC are set to shape the future of the restaurant industry, ushering in a new era of efficiency, personalization, and technological advancement.
Key Takeaways:
- Explore the realm of agentic AI tools revolutionizing restaurant marketing and operations.
- Witness the transformative potential of edge computing with Qu Business Edge (Qube).
- Embrace AI-driven insights and operational enhancements with Coach AI from PAR.
- Experience the unified tech experience offered by Genius for Enterprise from Global Payments.
Experience the cutting-edge innovations and visionary technologies at FSTEC, where AI meets the future of the restaurant industry.
