Integrating cutting-edge technology into healthcare practices, Intermountain Health’s specialty pharmacy embarks on a transformative journey by partnering with Foundation Health. Through the innovative PAIGE AI platform, patient communications are automated, streamlining processes such as patient assessment calls, refill reminders, benefits verification, and medication onboarding.
This strategic alliance is poised to enhance patient communication, improve care coordination, and alleviate administrative burdens for the health system. With a focus on personalized care and better outcomes for patients with complex conditions, Intermountain’s system director of pharmacy operations, Mason Hilton, expresses excitement about the collaboration. Serving over 14,000 patients in Midvale, Utah, Intermountain’s specialty pharmacy plays a pivotal role within the Salt Lake City-based system, which encompasses 33 hospitals and approximately 400 clinics across six states.
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